The first few hours after your payment clears are where VPN beginners get stuck most often: where the subscription link lives, which client to install, and how to tell whether the connection is really working. This guide breaks day one down in order, spelling out what you should see at each step, how to diagnose a stall, and what can safely wait until day two.

A few fixed facts first — every step below builds on them:

110+ Countries and regions covered
250+ Routes available
5 Client platforms: Windows / macOS / iOS / Android / Linux
60 days No-questions-asked refund window

Your account isn't limited by device count, so there's no need to worry about which device to set up first — your main computer and your phone can both connect at the same time, with no extra charge for the second device.

The first ten minutes after payment: your account, subscription and order status

Signing up takes only a username and a password — no email address — and it happens before you pay. Payment is accepted via Alipay, WeChat and USDT. Once it clears, head back to the dashboard: the overview page shows your current plan, data used and expiry date, the download page lists clients for every platform, and you can raise anything that goes wrong in a ticket. The privacy policy states that no logs are kept.

Monthly plans come in three tiers: ¥9.9 / 60GB, ¥18 / 250GB and ¥28 / 500GB. Data resets every month on the day you subscribed, and if you upgrade mid-cycle the difference is credited back as extra days. Data packs are ¥158 / 300GB, ¥358 / 1000GB and ¥658 / 3000GB — use them until they run out, they never expire, which suits people whose usage varies and who don't want to watch a monthly quota. If you're not sure how much you'll use, a data pack is the lower-pressure starting point.

The day-one goal is concrete: you can log in, you can see your plan, and you can copy your subscription link. Everything after that builds on these three.

If the page stays on the payment provider and never returns, trust the order status in your dashboard: refresh once and check again, and don't place a second order.

How to pick a route: region first, then route type

VPNPF covers 110+ countries and regions and 250+ routes. The most common beginner mistake is picking whichever route looks fastest; the right order is to start from the region where the service you want lives, then look at how the route gets there.

Route type How traffic travels Best for Day-one advice
IEPL dedicated line Runs over an end-to-end dedicated channel, never through public internet exits Video calls, live streams, latency-sensitive continuous work Try this first, especially during peak evening hours
Relay Connects to a nearby relay node first, then forwards to the target region Web browsing, downloads, everyday access An alternative to IEPL
Direct The client connects straight to a node in the target region Quick lookups, light use Watch its stability during peak hours first

Beyond route type, there's one more variable: the protocol. The protocol decides how the client and the node shake hands and move data; the common ones are Trojan, VLESS, Hysteria2, Shadowsocks, VMess and TUIC. Newer isn't automatically better — on the same route, different protocols behave differently depending on your network. On day one, stick with the client's default; only switch manually if connections keep failing.

Picking a region is simple: if the service you want is in a given country, prefer a route in that country. If you just want the network overall to feel smoother, pick a region that's geographically close — Hong Kong, Japan or Singapore, for example — where latency is usually lower. The full route list is grouped by region on the routes page.

Which client to install: how the five platforms differ

Windows, macOS, iOS, Android and Linux all have their own clients. They look different, but the core actions are the same: import your subscription, pick a route, connect. The table below covers what each platform needs you to handle the first time you install it.

Platform Where to get it First-time setup Common snags
Windows Installer available on the download page The first connection installs a virtual network adapter and takes over the system proxy Security software may flag the virtual adapter driver as suspicious
macOS Installer available on the download page You need to allow the network extension in System Settings If you dismiss the permission dialog, the connect button stays stuck on Connecting
iOS Download from the App Store The first connection asks you to add a VPN configuration If you don't allow the configuration, the toggle snaps straight back to off
Android Installer available on the download page The first connection prompts for permission to connect Battery-saving policies can kill the background connection; add the app to the allowlist
Linux Client and configuration files are on the download page Import via subscription link, or import a config file directly In a command-line environment you set the system proxy by hand

For your first device, pick the one you use most and can troubleshoot most easily: desktop clients expose more status information, which makes problems easier to pin down than on mobile. Install the mobile app after the desktop setup works, so that if something goes wrong you know whether it's the device or the account.

Importing your subscription link: get the order right and it works first time

The subscription link is how your client pulls the route list. Get one step out of order and everything downstream stalls. Here's the full sequence.

  1. Find the subscription link in your dashboard and copy the whole thing. These links are long strings of characters, and one missing character makes the import fail.
  2. Open the client, find the Subscriptions (or Add subscription) entry, paste the link in and give it a name you'll recognize.
  3. Click update or save and let the client fetch the node list. Normally the routes appear within seconds, grouped by region.
  4. Pick a route from the list and hit connect. The first connection triggers a system permission prompt; the tunnel only comes up once you approve it.
  5. Once it's connected, don't jump straight into streaming — open a browser and load an international site to confirm pages render normally.
  6. Go back to the client and confirm the status reads Connected, not Connecting or Disconnected.
Treat your subscription link like account credentials: don't post it in public groups or share screenshots of it. If it stops working, just copy a fresh one from the dashboard.

How to tell it's really working: three layers of verification

A Connected status in the client doesn't mean your traffic is actually going through the route. Check the three layers below in order and you'll rule out almost every false alarm.

  1. Exit IP. Open the My IP page on this site and look at the location it reports. If it matches the region of the route you picked, your traffic really is leaving through that route; if it still shows your local area, the proxy isn't active.
  2. DNS resolution. A changed exit IP doesn't mean domain lookups are going through the route too. A DNS leak means your traffic takes the route, but name resolution still goes to your local ISP's resolvers — so some sites fail to resolve, or resolve to a node that isn't right for you. Some clients take over DNS automatically, others need it switched on by hand; when the IP looks right but certain sites won't open, suspect this layer first.
  3. Real-world access. Open the site or app you actually care about and watch the first screen load and the video start. This is the final test that counts.
# Windows: check the current DNS servers and flush the cache
ipconfig /all
ipconfig /flushdns

# macOS: flush the DNS cache
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder

Reload the page after flushing the cache to rule out a false reading from local caching. If the DNS servers in the command output are still your local ISP's addresses while DNS takeover is enabled in the client, the takeover probably isn't actually working — restart the client and check again.

Most clients also offer two routing modes. Global sends all traffic through the route; split routing sends only traffic that matches your rules through it and lets everything else connect directly. For everyday use, split routing is the better default. When one app doesn't work, switch to global temporarily as a comparison — that tells you whether the problem is the rules or the route itself.

The most common day-one snags

These are the symptoms most likely to show up on day one. Work through them in order.

  • ✅ The client says Connected, international sites open, and My IP shows the route's region — everything is working, you're good to go.
  • ❌ It says Connected but pages won't load — switch to another route in the same region first. If that doesn't help, check that your device's clock is accurate; a time offset makes the handshake fail.
  • ❌ Only some apps work — most likely your split-routing rules don't cover that app. Switch to global mode once to confirm.
  • ❌ The connection keeps dropping — try a different protocol (VMess to Trojan or Hysteria2, for example), or test on another network, such as a phone hotspot, for comparison.
  • ❌ Slow but usable — switch to an IEPL dedicated line in the same region, and re-test during peak evening hours for a fair comparison.
  • ❌ The node list is empty after importing — check that you copied the whole link, then copy it again and update the subscription.
  • ❌ One app works and another does nothing — first check whether both apps use the same routing mode, then check whether another program has reset your system proxy.

What's reasonable to expect on day one

You don't need to test all 250+ routes on day one, and you don't need to study the differences between protocols. A sensible approach: settle on one main device, pick an IEPL dedicated line in your region, use it for two or three days straight, and only then decide whether to change anything. Route differences usually only show up during peak evening hours — a test on the first afternoon tells you very little.

The short version: three things are enough for day one — you can log in, one device has imported the subscription and connected, and the exit IP confirms it's live. Protocol choices, route fine-tuning and split-routing rules can all wait; there's no need to cram them into day one.
If day one leaves you unconvinced, the 60-day no-questions-asked refund window covers a full trial. For anything you can't pin down, open a ticket in the dashboard with the client name, route name and exactly what you're seeing — that speeds up diagnosis a lot. More detailed, scenario-by-scenario troubleshooting lives in the troubleshooting handbook.